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Our shipping module is currently being adjusted. If you experience any issues with shipping options (ie only express) during checkout please contact us.
We apologize if you experience any inconvenience. 941-921-1764 / info@nupafeedusa.com

Shipping & Returns

HOW TO RETURN AN ITEM
Any unopened Nupafeed® can be returned within 30 days of delivery for a full refund. If the return is a result of our mistake, or the shipment was damaged in transit we will issue a prepaid shipping label. In any other cases the buyer will be responsible for shipping charges to return the item back to us. 

Once we receive the return a refund will be issued back to the original credit card used. You should expect to see your refund within 5-10 business days of us receiving the return. In many cases you will receive your refund more quickly. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You may also call us at 941-921-1764.

 

EXCHANGE POLICY

Yep. It happens. You ordered the wrong item! But it's okay customer satisfaction is our goal! Please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You may also call us at 941-921-1764.

SHIPPING
All orders are shipped from our Florida warehouse through FedEx. Orders received Monday - Friday by 1pm EST will ship that business day. Any orders received after 1pm EST will be shipped the following business day. Payment for all orders must be received in full before your order ships.